Learning and Skills | Community Connections |
Excellence | Innovation | Integrity

Employment Skills

English for Safe Work

Pre-employment program designed to support adult learners to improve their literacy and communication skills to prepare for formal/accredited Safety Programs and/or employment.

Skills in focus: communication, problem solving and creative thinking skills to be able to follow and explain basic safety procedures at work, such as emergency evacuation and fire safety, proper hand washing for food safety and incident reporting.

Venue: Chisholm Skills and Jobs Centre, 311 Lonsdale Street, Dandenong

Time and dates for 2021 will be published later this year.

Cost: FREE

English for Customer Service Work 

Pre-employment program designed to support adult learners to improve their literacy and communication skills and broaden their employment options to roles and industries where customer service is essential.

Skills in focus: communication, problem solving and creative thinking to be able to perform work involving interactions with customers, dealing with complaints and difficult people, and working within a team.

Venue: Chisholm Skills and Jobs Centre, 311 Lonsdale Street, Dandenong

Time and dates for 2021 will be published later this year.

Cost: FREE

Digital Interview Skills 

The program will support adult learners to be ready for job interviews and be able to participate in digital (pre-recorded video or live on-line) interviews. 

Venue: Springvale Learning and Activities Centre, 1 Osborne Avenue, Springvale.  On-line option is available. 

Time and dates for 2021 will be published later this year.

Cost: $50 (For the 10 week course)

5STAR Interview Skills 

STAR stands for Situation-Task-Action-Result, a classic formula to respond to selection criteria and interview questions. On completion of the program, each learner will be able to clearly articulate 5 stories within the formula that can be used at job interviews. This will lead to successful employment outcomes and/or better understanding of English language literacy gaps and pathwaying to an appropriate pre-accredited or VET program.

Venue: TBC

Time and dates for 2021 will be published later this year.

Cost: FREE

Sewing Alterations Business Skills 

This 8-week course will provide learners with the basic alteration techniques, such as hems, seams, buttons, zippers, accurate measuring, ironing and professional finish. The learners will also benefit by learning professional jargon and communication for the sewing and alteration work, fashion design and dress-making. Suitable for adult learners interested in validating and/or developing their sewing and clothes alteration skills for employment, own business and/or further VET pathways.

Venue: Springvale Learning and Activities Centre, 1 Osborne Avenue, Springvale and/or

CoCO’s Next Door, 3/48 McCrae Street, Dandenong.

Cost: $50 (For the 8 week course)

Time and dates for 2021 will be published later this year.